We respect your privacy and are committed to protecting the personal information you may provide while using our website, https://atoztowingms.com/.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request emergency towing, or use our roadside assistance services.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
Personally identifiable information you voluntarily provide when requesting service, completing a contact form, or calling our dispatch lines, including:
– Name
– Email address
– Phone number
– Business name (if applicable)
– Vehicle details (Make, model, year, color, and license plate number)
– Precise location data (to dispatch towing or roadside assistance units)
– Any information submitted through emergency service request forms
Automatically Collected Information
When you visit our website, we may automatically collect:
– IP address
– Browser type
– Device information
– Pages visited
– Time spent on the website
– Referring website addresses
How We Use Your Information
We may use the information we collect to:
– Respond immediately to emergency roadside assistance, junk car removal, or towing inquiries
– Coordinate with dispatch operators and operators en route to your vehicle’s location
– Provide accurate service estimates and transparent upfront pricing
– Improve our website and user experience
– Send marketing communications or service updates
– Monitor website performance and analytics
– Prevent fraudulent requests or activity
Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and similar technologies to improve your browsing experience and analyze website traffic.
You can modify your browser settings to decline cookies if you prefer.
Third-Party Services
We may use third-party services such as:
– Google Analytics
– Google Ads
– Facebook/Meta advertising tools
– Dispatch, routing, and GPS tracking software
– CRM or email marketing platforms
These third parties may collect information in accordance with their own privacy policies.
Sharing Your Information
We do not sell, trade, or rent your personal information to others.
We may share information with trusted third-party providers who assist us in operating our business and website (such as specialized dispatch software or roadside networks), provided they agree to keep your information confidential.
We may also disclose information if required by law or to coordinate with law enforcement and local authorities for municipal or accident tow-aways.
Data Security
We implement reasonable administrative, technical, and physical security measures to help protect your personal information and vehicle transport logs.
However, no method of transmission over the Internet is 100% secure.
Your Privacy Rights
Depending on your location, you may have rights to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your data
– Opt out of marketing communications
To exercise these rights, contact us using the information below.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
A to Z Towing
Email: aztowing@gmail.com
Phone: (601) 529-1282 / (601) 636-3147
Address: Vicksburg, MS 39183
Website: https://atoztowingms.com/